CareNext
Smarter, Seamless Healthcare at Your Fingertips
Duration
Role
Skills
Tools
UI/UX & Product Designer
March 24 - May 23
Research & Analysis
Ideation & Concepting.
Interaction & Visual Design
Brand Design
Figma, Notion, Miro
Photoshop, Canva
Managing medicines and healthcare appointments can be stressful—users often face stock issues, unclear pricing, and delayed appointments. CareNext was created to solve these challenges, offering real-time medicine availability, live delivery tracking, detailed medicine information, and an intuitive appointment booking system, making healthcare simple, transparent, and accessible.
Introduction
Project Overview
Why CareNext?
CareNext was created to fix issues in existing apps like stock inaccuracies, poor tracking, limited payments, and confusing bookings.
Why this application?
It provides real-time updates, complete medicine info, easy payments, simple appointment booking, and location-based search for a seamless healthcare experience.
Goal of CareNext
The primary goal of CareNext is to create a seamless, reliable, and user-centered healthcare experience. It aims to solve key challenges users face in existing pharmacy and healthcare apps, such as inaccurate medicine stock, lack of real-time delivery tracking, incomplete medicine information, limited payment options, and confusing appointment booking. CareNext empowers users to order medicines confidently, track deliveries in real-time, access detailed medicine and doctor information, and book appointments efficiently, all within a single, intuitive platform.
Problems Statement
The existing pharmacy and healthcare applications face several limitations that your app aims to resolve. Most apps suffer from outdated stock information, lack of real-time delivery tracking, limited payment and insurance options, and incomplete medicine details, making it hard for users to trust or make informed decisions. They also do not provide medicine authenticity verification, reviews, or ratings.
Additionally, appointment booking in other apps is often confusing and inefficient, with unclear consultation pricing, difficult rescheduling, hidden fees, and no alerts for cancellations or delays. Many apps also lack location-based search for nearby doctors and pharmacies, reducing accessibility and overall user satisfaction. Your application addresses these issues to provide a more reliable and user-friendly healthcare experience.
The approach for your CareNext application focuses on addressing the key shortcomings of existing pharmacy and healthcare apps. CareNext ensures real-time inventory updates to prevent stock issues and provides live delivery tracking so users can monitor their orders. It offers multiple payment options, including insurance support, and displays complete medicine information with dosage, side effects, alternatives, and authenticity verification. Users can also access reviews and ratings to make informed decisions.
For healthcare services, CareNext simplifies appointment booking with clear consultation pricing, easy rescheduling, and instant alerts for cancellations or delays. It also includes location-based search to help users find nearby doctors and pharmacies quickly. Overall, the app prioritizes reliability, transparency, and user convenience, creating a seamless healthcare experience.
Approach
Design Process
Competitive Analysis
Interview Questions
Empathy Map
User Persona
Card Sorting
Designing CareNext was a journey of understanding real user struggles with medicines and healthcare appointments. I discovered how much users value trust, transparency, and simplicity, from accurate stock updates to clear appointment alerts. Iterating through wireframes, prototypes, and user feedback taught me the power of testing and refining workflows. Balancing multiple features without overwhelming users became a key lesson, and by the end, I realized that thoughtful UX can truly make healthcare seamless and stress-free.
What I Learned
SBI YONO